Terms & Conditions

This ticket sales web site is operated by Rainmaker Publications Ltd Your use of this site is subject to the following terms and conditions.

When tickets are being collected at the registration desk, we ask that the cardholder presents the card that the tickets were booked on as identification. Any other forms of i.d. or letters of authorization are taken at your own risk and may result in the tickets being withheld at the desk.
In the event that your tickets are lost in the post and duplicates are arranged for collection at the box office, these will only be given out to the cardholder upon production of the card that was used to make the booking.
Once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed.
In the event of the cancellation of an event by the organizer due to circumstances beyond our control), we will only refund the face value of the ticket. We will use best endeavours to contact purchasers either by phone, email or in writing (using the details provided at the time of ordering) and advise them to return the tickets. Please note, however, it is the customer's responsibility to check whether the event is going ahead at the scheduled date, time and venue. Any change to the date or venue will be advised on the website www.weddingandfineeventsshow.co.uk

Telephone enquiries to 01934 751120
We advise the use of secure mail when returning tickets. On receipt, we will refund the customer the face value of the tickets.

If we are unable to fulfil your ticket order you will be entitled to a full refund. No duplicate tickets will be issued to replace lost or stolen tickets. Customers are advised to check their purchase upon receipt.
It is the responsibility of the customer to inform us of any change of address, contact phone number or email address, both before and after receipt of the goods. Please note that our preferred method of contact for customers booking online is by email, so care should be taken to provide a current, valid email address.
The right to admission to an event is reserved by the promoter and event venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion, and may from time to time carry out security searches. We advise customers that no refunds will be offered to customers who are refused entry on account of late arrival, declining to be searched, abusive, threatening, drunken or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings.
If it becomes impractical to post tickets out, due to the proximity of an event or circumstances beyond our control, we reserve the right to make tickets available for collection at the venue immediately prior to the event.
By ordering you agree that the tickets are for the personal use of you and your party only, and will not be resold or transferred. Any resale or attempt to resell the tickets at a price higher than purchased will result in your orders being cancelled without prior notification.
Any tickets despatched that are returned to us as "addressee unknown", we reserve the right to cancel the order.
In order to prevent fraud and to protect both parties, you may be asked to provide additional information after your booking so that we can verify your purchase.
We reserve the right to cancel any order that further to investigation we deem to be possibly of a fraudulent nature. These checks may include, but not be limited to, a request to be provided with an original credit or debit card statement, attempts to contact a customer by telephone, reference to records to check for other fraudulent activity at an address.

We will not share your personal information for marketing or any other purposes without your consent unless where required by law. IF YOU DO NOT WISH TO RECEIVE FURTHER UPDATES PLEASE CLICK HERE. We will always respect your privacy and any personal communication between you and ourselves. We will always comply with any data protection legislation currently in force.